Privacy Policy
Forever Life USA
Website: www.foreverlifeusa.com
Effective Date: November 9, 2026
1. Introduction
At Forever Life USA ("Forever Life," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, purchase our products, contact our customer service team, or interact with our marketing communications.
By using our website, you acknowledge the practices described in this Privacy Policy. Where required by law, we will obtain your consent before processing personal information for particular purposes.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
Personal and Contact Information
- Name
- Email address
- Telephone number
- Billing and shipping addresses
- Account login information
Purchase and Transaction Information
- Products purchased
- Order history
- Payment and refund records
- Shipping and delivery information
- Customer service inquiries
Payment transactions are processed through authorized payment providers. We do not intentionally store complete payment card numbers or security codes on our website servers.
Website and Technical Information
- IP address
- Browser and device information
- Website activity and navigation
- Cookies and similar technologies
- Referral sources and advertising interactions
Voluntarily Provided Information
We may collect information you choose to provide through product reviews, customer support inquiries, surveys, or other communications. Please avoid submitting sensitive medical information unless necessary for a specific customer service request.
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
- Processing purchases and payments
- Fulfilling and delivering orders
- Providing customer service
- Managing returns, refunds, and replacements
- Maintaining customer accounts
- Communicating order and delivery updates
- Preventing fraud and unauthorized transactions
- Improving our website and shopping experience
- Analyzing website performance
- Sending promotional communications where permitted
- Complying with applicable legal obligations
We do not use personal information to provide medical diagnoses or individualized medical treatment.
4. How We Share Information
We may disclose information to trusted service providers when reasonably necessary to operate our business.
These may include:
- Payment processors
- Shipping and fulfillment companies
- Website hosting and technology providers
- Customer support providers
- Analytics and advertising partners
- Email and SMS communication platforms
- Professional advisers and legal authorities when required
We require service providers to protect personal information and use it only for authorized purposes, subject to applicable contractual and legal requirements.
We do not sell customer contact lists for independent third-party marketing.
Certain advertising or analytics technologies may constitute a "sale" or "sharing" of personal information under California law, even when no money is exchanged. Where applicable, we provide required disclosures and opt-out mechanisms.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Maintain shopping carts
- Remember customer preferences
- Improve website functionality
- Measure website traffic
- Understand shopping behavior
- Support advertising and marketing
You may manage cookies through your browser and any privacy preference controls provided on our website.
Where required by applicable law, we honor recognized opt-out preference signals, including Global Privacy Control.
6. Marketing Communications
If you subscribe to our promotional communications, we may send information about:
- New products
- Special offers
- Seasonal promotions
- Wellness education
- Customer loyalty programs
You may unsubscribe from marketing emails using the unsubscribe link in any promotional message.
For promotional text messages, we obtain consent where required and provide applicable opt-out instructions, such as replying STOP.
Consent to receive promotional messages is not a condition of purchasing products.
Transactional communications regarding orders, shipping, security, and customer service may continue when necessary.
7. California Privacy Rights
California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, depending on whether those laws apply to our business and the information involved.
These rights may include:
- The right to know what personal information we collect and disclose
- The right to request access to personal information
- The right to request deletion
- The right to request correction
- The right to opt out of the sale or sharing of personal information
- The right to limit certain uses of sensitive personal information
- The right not to be discriminated against for exercising applicable privacy rights
We will honor requests as required by applicable law, subject to permitted exceptions.
To submit a privacy request, contact our customer service team at 1-888-979-1888 or through our website contact form.
Where required, we will provide a dedicated "Your Privacy Choices" or "Do Not Sell or Share My Personal Information" mechanism.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, and disclosure.
These may include encrypted communications, restricted access, secure payment processing, and monitoring for suspicious activity.
No electronic transmission or storage system can be guaranteed completely secure.
9. Data Retention
We retain personal information only as long as reasonably necessary for legitimate business purposes, including order fulfillment, customer service, accounting, fraud prevention, legal compliance, and dispute resolution.
Retention periods vary depending on the type of information and applicable legal requirements.
When information is no longer required, we take reasonable steps to delete, de-identify, or securely dispose of it.
10. Children's Privacy
Our website and products are primarily intended for adults.
We do not knowingly collect personal information from children under 13 without legally required parental consent.
If we become aware that we have collected such information improperly, we will take appropriate steps to delete it.
11. International Customers
Forever Life USA is based in the United States.
If you access our website from another country, your information may be processed or stored in the United States or other countries where our service providers operate.
Where applicable, we use legally required safeguards for international transfers of personal information.
12. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of websites that we do not operate.
We encourage you to review their privacy policies before providing personal information.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business practices, technology, or legal requirements.
The revised policy will be posted on this page with an updated effective date. We will provide additional notice when required by law.
14. Contact Us
For questions about this Privacy Policy or your personal information, please contact:
Forever Life USA
PO Box 17036
Anaheim, CA 92817
United States
Customer Service: 1-888-979-1888
Website: www.foreverlifeusa.com
For privacy-related requests, please use our website contact form and identify your inquiry as a privacy request.
